Your privacy matters to us. This policy explains exactly what personal data jlking Casino collects, how we use it, who we share it with, and how we keep it safe — in plain, straightforward language.
Six core commitments that define how jlking Casino handles your personal information. Full details are in the sections below.
Every piece of data transmitted between your device and jlking Casino's servers is protected by industry-standard 256-bit SSL encryption. Your login credentials, financial details, and personal information are never sent in plain text.
jlking Casino processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules and regulations issued by the National Privacy Commission (NPC).
jlking Casino does not sell, rent, or trade your personal data to third-party marketers or advertisers. Your information is used solely for the purposes described in this Privacy Policy and for no other commercial purpose without your explicit consent.
As a data subject under Philippine law, you have the right to access, correct, delete, and port your personal data. You may also object to certain types of processing. jlking Casino honours all data subject rights requests within the timeframes required by law.
jlking Casino uses cookies and similar tracking technologies only for essential platform functionality, security, and improving your gaming experience. We do not use third-party advertising cookies. You can manage your cookie preferences at any time through your browser settings.
jlking Casino retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Once data is no longer needed, it is securely deleted or anonymised.
Summary: jlking Casino collects only the personal data necessary to operate a safe, compliant, and enjoyable gaming platform for Filipino players. We are bound by the Philippine Data Privacy Act of 2012 and take our obligations as a personal information controller seriously. This policy is written to be clear and honest — not buried in legalese.
jlking Casino ("jlking", "we", "us", or "our") operates the online gaming platform accessible at jlking.app (the "Platform"). As the personal information controller of the data you provide to us, jlking Casino is committed to protecting your privacy and handling your personal data with transparency, integrity, and respect.
This Privacy Policy ("Policy") describes the types of personal data we collect from users of the Platform, the purposes for which we process that data, the parties with whom we may share it, the security measures we employ to protect it, and the rights you have as a data subject under Philippine law.
This Policy applies to all users of jlking Casino, including registered members, visitors browsing the Platform without an account, and individuals who contact our support team. By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with our Terms & Conditions, which govern your use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions regarding data privacy matters, this Policy shall prevail.
When you register an account, verify your identity, make transactions, or contact our support team, jlking Casino collects the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number (e.g., PhilSys, SSS, UMID, passport, driver's licence) |
| Contact Data | Email address, mobile number, residential address (barangay, city/municipality, province) |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records |
| Verification Data | Copies of government-issued IDs, selfie photographs, proof of address documents submitted for KYC purposes |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions |
When you access the Platform, jlking Casino automatically collects certain technical and behavioural data through cookies, log files, and similar technologies:
jlking Casino may receive personal data about you from third-party sources, including KYC verification providers, payment processors (such as GCash and PayMaya), fraud detection services, and regulatory authorities. This data is used solely to verify your identity, process transactions, and comply with our legal obligations.
jlking Casino uses your personal data for the following purposes:
Marketing Communications: jlking Casino will only send you promotional emails or SMS messages if you have explicitly opted in to receive them during registration or through your account settings. You may opt out of marketing communications at any time by updating your notification preferences in your account dashboard or by contacting our support team.
Under the Philippine Data Privacy Act of 2012 (RA 10173), jlking Casino processes your personal data on the following legal bases:
jlking Casino shares personal data with carefully selected third-party service providers who assist us in operating the Platform. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and cybersecurity services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data privacy laws.
jlking Casino may disclose your personal data to Philippine government agencies, regulatory bodies (including PAGCOR and the National Privacy Commission), law enforcement authorities, and courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of jlking Casino, its users, or the public.
In the event of a merger, acquisition, restructuring, or sale of all or part of jlking Casino's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
No Sale of Data: jlking Casino does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or any other commercial entity for their own marketing purposes. This is an absolute commitment, not subject to any exception.
jlking Casino uses the following categories of cookies on the Platform:
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling strictly necessary cookies may affect the functionality of the Platform and prevent you from accessing certain features, including your account.
No Third-Party Ad Cookies: jlking Casino does not use third-party advertising cookies or allow external advertising networks to place cookies on the Platform. Your browsing behaviour on jlking.app is not shared with advertisers.
jlking Casino implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
While jlking Casino takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
jlking Casino retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Duration of account plus 5 years after closure (AML regulatory requirement) |
| Financial Transaction Records | 10 years from the date of transaction (AMLA compliance) |
| KYC Verification Documents | 5 years after account closure or last transaction |
| Customer Support Records | 3 years from the date of the last interaction |
| Gaming Activity Logs | 5 years from the date of activity |
| Marketing Consent Records | Until consent is withdrawn, plus 1 year |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jlking Casino:
To exercise any of the above rights, please contact our Data Protection Officer (DPO) using the contact details in Section 12. jlking Casino will respond to all data subject rights requests within thirty (30) days of receipt, as required by RA 10173. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified of any extension.
Please note that certain rights are subject to limitations. For example, we may be unable to delete data that we are legally required to retain, or data that is necessary to defend against legal claims. Where we are unable to fulfil a request, we will explain the reason in writing.
If you are not satisfied with our response to a data subject rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).
jlking Casino is strictly an adult platform. Access to and use of the Platform is prohibited for any person under the age of 21 years, in accordance with Philippine gaming regulations. jlking Casino does not knowingly collect personal data from individuals under 21 years of age.
If jlking Casino becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and report the matter to the appropriate authorities where required. If you are a parent or guardian and believe that your child has registered an account on jlking Casino, please contact our support team immediately.
21+ Age Requirement: By registering an account on jlking Casino, you confirm that you are at least 21 years of age. Age verification is conducted at registration and may be requested at any time during your membership. Providing false information about your age is a serious breach of our Terms & Conditions and may result in account suspension and referral to Philippine authorities.
jlking Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The "Last Updated" date at the top of this Policy indicates when the most recent revision was made.
Where changes to this Policy are material — meaning they significantly affect your rights or how we process your personal data — jlking Casino will provide advance notice via email to your registered address and/or a prominent notice on the Platform, at least fourteen (14) days before the changes take effect. For non-material changes, the updated Policy will be published on this page and will take effect immediately upon publication.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how jlking Casino protects your personal data.
jlking Casino has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact our DPO using the details below:
Data Protection Officer
jlking Casino — jlking.app
Email: [email protected]
General Support: [email protected]
Our DPO will acknowledge receipt of your enquiry within three (3) business days and will provide a substantive response within thirty (30) days, as required by RA 10173. For urgent security concerns — such as suspected unauthorised access to your account — please contact our 24/7 support team directly for immediate assistance.
If you wish to lodge a complaint about jlking Casino's data processing practices with the Philippine data protection authority, you may contact the National Privacy Commission directly. We would, however, appreciate the opportunity to address your concerns before you escalate to the NPC.
We're Here to Help: Data privacy can be complex, but your rights are straightforward. If anything in this Policy is unclear, or if you want to know more about how jlking Casino handles a specific type of data, just reach out. Our team is happy to explain things in plain language — walang problema.
With your privacy fully protected under Philippine law, you can focus on what matters — enjoying world-class casino games, live dealer tables, slots, bingo, and sports betting on jlking Casino. 21+ only. Please play responsibly.
21+ only. | Accepts GCash, PayMaya, BPI, BDO & Metrobank | Available 24/7 for Filipino players